Job Description

Cafe Supervisor responsibilities include:
– Supervising day-to-day operations of the cafe
– Onboarding new baristas
– Training employees on drinks preparation and proper use of coffee equipment
Job brief

We are looking for a Cafe Supervisor to organize daily operations and motivate our staff to provide excellent customer service.

Cafe Supervisor responsibilities include scheduling shifts for baristas and wait staff, monitoring daily expenses and revenues and ordering supplies like coffee, milk as needed. To be successful in this role you should have work experience with various roles in coffee shops and bakeries. Also, you should be available to work during opening hours, including weekends and holidays.

Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.

Responsibilities

– Supervise day-to-day operations of the cafe
– Onboard new wait staff and baristas
– Train employees on drinks preparation and proper use of coffee equipment
– Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
– Maintain updated records of daily, weekly and monthly revenues and expenses
– Add new menu items based on seasonality and customers’ preferences
– Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
– Ensure all cafe areas are clean and tidy
– Nurture friendly relationships with customers to increase loyalty and boost our reputation

Requirements

– Work experience as a Cafe Supervisor or Barista
– Food handlers certification
– Hands-on experience with professional coffee machines
– Good math skills
– Availability to work within opening hours (including weekends and holidays)
– Excellent communication skills with the ability to Supervise and motivate a team
– Customer service attitude

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: Hourly.

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