Job Description

Gimme! Coffee is currently looking to fill an immediate opening for the position of Equipment & Facilities (E&F) Assistant for our NYC regional stores.  As a member of the E&F Team, the E&F Assistant is responsible for fulfilling facilities and equipment related support requests in both a preventative and break-fix capacity.  The E&F Assistant is additionally responsible for maintaining active lines of communication to Gimme! Coffee employees requesting support. The day to day responsibilities of the E&F Assistant are as follows:

• Performs preventative and break-fix maintenance on heating and cooling units, coffee brewers, espresso machines, grinders, refrigerators, ice machines, and other aspects of equipment and facilities at all Gimme! Coffee retail locations in NYC.
• Inspects equipment, buildings, and other structures to determine functional systems and detect malfunctions and needed repair
• Responds to building issues reported (climate control, odors, smoke, spills damage, emergencies and repairs) in a timely manner, and promptly communicates resolution or updates to affected employees.
• Actively monitors ticketing system and provides updates to tickets worked on.
• Performs minor electrical maintenance to include but not be limited to replacement or repair of fixtures (e.g. wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools.
• Performs minor plumbing maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of drains, trenching and laying new lines, replacing drain hoses on washers and similar devices, etc.).
• Performs minor painting, carpentry and masonry work (e.g. preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes, hanging doors, fitting locks and handles, etc.).
• Assists with employee office moves, and furniture installation.
• Collaborates with upstate E&F staff, Retail staff, and sub-contractors to coordinate, plan, and execute small and large projects.
• Transports self, and needed maintenance materials to Gimme! Coffee retail locations in NYC.

Qualified candidates will posses the following skills and traits:

• Excellent problem-solving skills.  Ability to solve problems creatively, collaboratively, and on a budget.  Ability to troubleshoot issues logically and fully to determine a more exact diagnosis.
• Ability to manage time and tasks independently. Highly self motivated to complete tasks completely and in a timely manner
• Ability to understand and carry out oral and/or written instructions and request clarification when needed.  Ability to communicate via email, internal message boards, and telephone to give detailed status updates.
• Strong interpersonal skills.  Professional and friendly.
• Strong ability to adapt and learn new procedures and skills.
• Experience performing building maintenance work, including minor carpentry, plumbing, and electrical work, and using tools in a safe and responsible manner.
• Experience collaborating with others on both simple and complex projects.
• Experience communicating and coordinating with third party contractors.
• Experience working with, maintaining, repairing espresso machines, coffee grinders, and batch brewers (preferably La Marzocco, Mazzer, Mahlkonig and Bunn), preferred but not required.
• Access to reliable transportation, that can also accommodate transporting parts and equipment.
• Valid Drivers License and excellent driving record.

This position is part-time (20-30 hours/week).  General working hours are weekday and flexible, with occasional on-call or after hours work as needed.  Gimme! Coffee offers a compensation based on experience, a comprehensive benefits package, a collaborative work environment, and opportunities for growth within our company.  Gimme! Coffee is an Equal Opportunity Employer.

How to Apply

1. A cover letter in the body of your email.
2. A resume attached.
3. A completed job application (a blank application can be found at www.gimmecoffee.com/jobs).

Job Categories: Service/Tech. Job Types: Part-Time. Salaries: Hourly.

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