Job Description

Variety Coffee Roasters is a New York specialty coffee company founded in 2008 as a single cafe, and today roasting and serving our coffee at 8 (and counting) of our own shops across the city, as well with over 100 dynamic wholesale partners. At Variety, we believe that coffee should be fun. While we take our coffee seriously, we try not to take ourselves too seriously. Seriously.

The Equipment Technician is responsible for the overall care and maintenance of all coffee equipment used to brew our coffee at Variety’s wholesale accounts, including our own 8 cafes. This includes installation, preventative maintenance, emergency troubleshooting and general repair. The Equipment Technician is also responsible for maintaining company systems for invoicing, inventory, equipment tracking and scheduling, as well as reporting on this data to their colleagues. They will work as a part of the wholesale team to respond to both planned and emergency tech needs as part of Variety’s commitment to excellent customer service. Our ideal candidate is highly organized, self starting, and friendly. They enjoy a challenge, are comfortable learning new systems, and always follow through.

Variety is invested in building a team that reflects the diversity of our hometown, NYC. We’re committed to creating a workplace where everyone feels welcome to be exactly who they are, and we encourage applicants of every identity to consider joining us in living up to that commitment.

THE EQUIPMENT TECHNICIAN WILL:
• Work efficiently and with a high level of attention to detail on tech-related projects
• Ensure the consistent and optimal function of all Variety coffee and wholesale partner equipment
• Resolve equipment-related emergencies with urgency
• Execute preventative maintenance on a consistent, transparent schedule
• Track and organize all account-related information with clarity and accuracy
• Deliver warm and helpful service to wholesale customers

DUTIES INCLUDE:
Technical support:
• Perform installations, preventative maintenance, troubleshooting and repairs for all Variety stores and wholesale accounts.
• Manage Preventive Maintenance calendars for all equipment under our care.
• Manage spare parts and tool inventories.
• Work with spare parts vendors and our accounting team to ensure correct invoicing.
• Maintain a clean and orderly workshop at all times.

QUALIFICATIONS:
• 2-5 years of specialty coffee experience
• 1+ experience as a technician or in a related field
• Advanced coffee equipment understanding, including programming and basic troubleshooting `
• Experience with Google workspace, as well as Streak or other CRMs
• Ability to work well both independently as well as part of a team
• Comfortable walking to job sites regularly and carrying/transporting tools en route
• Ability to lift 50+ lbs regularly
• Ability to work occasional weekend or evening hours to accommodate emergency calls
• Current drivers license

COMPENSATION AND BENEFITS:
• Hourly wage of $32
• 80 hours paid time off per year
• 40 hour paid bonding family leave
• Medical, vision and dental care coverage available
• Pre-tax transit spending benefits

How to Apply

Job Categories: Service/Tech. Job Types: Full-Time. Salaries: Hourly.

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