Job Description

As an Assistant Cafe Manager, you’ll be the right hand to the General Manager, helping lead daily operations while creating an environment where both guests and team members feel welcome. The Assistant Cafe Manager should enjoy working in a fast-paced environment and can collaborate with the Cafe Manager to help recruit, work with, train, and develop a team of baristas to provide the exceptional customer service and quality coffee experience that La Colombe has built its reputation on.
What You’ll Do:

Customer Service Champion

Act as a host, ensuring every customer has a positive experience. They lead by example and coach the team to deliver outstanding service, addressing customer inquiries promptly. Handle guest concerns with empathy and quick solutions, keeping service standards high.

Lead from the Floor

Assist in recruiting, training, and developing a high-performing team. Provide ongoing coaching and feedback, fostering a positive and collaborative environment while demonstrating compassion and care in relationships with teams. Be visible, approachable, and ready to jump in wherever needed. You’ll work side by side with the team to keep the service fast, friendly, and on point.

Quality Control

Assist in managing daily café operations, ensuring high standards of food and beverage preparation, presentation, and service. Ensure compliance with health and safety regulations. Work collaboratively with the market trainers to ensure that all employees are bar trained up to La Colombe’s beverage standards.

Business Management

Manage opening and closing procedures and assist in developing strategies to drive business growth. Develop and maintain a weekly schedule with Café Manager support that is efficient, cost-effective and most importantly, can deploy all Barista’s to positions that drive positive and most importantly, can deploy all Baristas to positions that drive a positive customer experience.

What You Bring:

• Previous Leadership or supervisory experience in hospitality, retail, or food & beverage.
• Strong people skills and a natural ability to inspire a good team.
• Knowledge of cafe operations, barista skills, or a passion for coffee culture.
• Ability to multitask and stay calm under pressure in a fast-paced environment.
• Basic understanding of business operations (scheduling, inventory, POS systems).
• Flexibility to work early mornings, evenings, weekends, and holidays as needed.
• Ability to stand for long periods and lift up to 50 lbs.
• Frequent walking, bending, reaching, and twisting.

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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