Job Description

Job Purpose:

To provide the best customer service experience and high quality products in a highly clean environment to our local customers at all times.

Key duties and responsibilities we would love for you to own:

• Responsible for guiding our customers to find their needs in the Bakery, take orders and serve them efficiently.
• Responsible to use the tills efficiently and safely.
• Responsible to use your barista skills to make amazing drinks e. g- Latte art in each 
coffee made etc.
• Responsible to work towards meeting daily sales targets provided by the Bakery manager.
• Responsible for learning our product guide to a high level.
• Responsible to ensure product display meets BREADS Bakery standards.
• Responsible to know our local customer base, and grow it.
• Responsible for customers being warmly welcomed when visiting BREADS Bakery.
• Responsible to seek customer’s feedback and pass the information to the relevant 
managers in BREADS Bakery.
• Responsible for cleanliness and Food Hygiene standards match legal regulations.
• Responsible to acknowledge any Customer Complaints and refer them as required to the Bakery Manager
• Responsible to follow Health & Safety regulations.

Customer service/Barista’s Specifications we would love for you to have:

• You love too, and are exceptionally good at working in a fast-paced, dynamic environment.
• You proactively look for ways to improve the way we work.
• You may not come from a pastry/baking production background, but have a 
strong food orientation.
• You have a very good eye for visuals and aesthetics.
• You have at least 1-year experience in a similar role.
• You have excellent verbal communication skills.
• You’re a foodie at heart.

Interaction within Breads Bakery:

• Daily shifts on the Bakery’s floor.
• Monthly staff meeting with Bakery manager.

Compensation

• Reviewed every 12 months in January.
• Formal review every 6 months.
• Paid bi-Monthly.

This Job Description indicates only the main duties and responsibilities of the role.

Job Categories: Barista. Job Types: Full-Time. Salaries: Hourly.

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