Full-Time Barista
Job Description
At Café Integral we aim to bring exceptional Nicaraguan coffees to the forefront of American coffee culture whilst redefining the paradigms that will forge its future. With complete vertical integration, Café Integral is a coffee company with an approach that stems from the grower’s perspective and sees the coffee through from shrub husbandry to the moment the beverage is served.
We are looking for a great professional to join our team as a Barista at our Coffee Bar located in Soho.
Job Description
Prospective Candidates should be passionate about coffee and a self -started capable of working with little supervision.
Responsibilities:
A Barista is responsible for the following during his/her shift‐
Customer Service
Greets all customers with a friendly smile.
Honors customers by providing quick, friendly, and personal service.
Initiates dialogue and develops rapport with customers by learning their names, favorite drinks and food items.
Generates customer satisfaction; responds appropriately to customer concerns.
Communicates customer complaints/concerns to manager/owner.
Accurately processes transactions through the POS and counts back change to customers
Product Quality
Maintains the highest level of standards for all product preparation.
Adheres to all Company recipes and measurements.
Produces superior product presentation.
Provides top quality espresso shots for hot and cold beverages.
Follows health, safety and sanitation guidelines for all products.
Teamwork
Communicates with coworkers & management to solve problems and improve quality & service
Works with coworkers and management to effectively implement change
Contributes to a positive work environment
Assists in the opening and/or closing of the café. A checklist will be provided.
Initiative
Makes effort to improve job skills, knowledge and education.
Takes ownership of processes and quality improvements.
Initiates suggestive selling and sampling of products.
Does what needs to be done without being asked.
Contributes to the profitability of the café by finding new methods of selling products.
Personal Responsibility/Accountability
Honors themselves by taking pride in their appearance.
Respects their peers and supervisors by being on time for every shift and finding coverage for shifts they can’t work due to illness.
Follows all cash management policies and procedures to ensure accountability of Company funds.
Adheres to appropriate standards of behavior in the workplace
Additional Responsibilities:
Any other duties as assigned by Owner/Manager.
Qualifications:
1-2 years of experience as barista
Process information/merchandise through POS register system
Handle multiple tasks at one time
Work successfully as part of a team, while under pressure
Work varied hours/days based on business needs
Work special events when needed.
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