Job Description

Ralph’s Coffee began in 2014 with a small cafe and in the past 6 years has expanded. Now the cafes can be found not only in New York City but across the globe. We are currently hiring for the reopening of our coffee truck that will be located in Rockefeller Center. Starting wages for this position is $17/hour.

• Greets customers and takes orders; processes cash and credit card transactions.
• Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests.
• Serving prepared foods & pastries.
• Delivers customer service to exceed customers’ expectations by responding to their needs with a sense of urgency.
• Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.
• Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Communicates effectively with store manager in regards to store, employee and customer needs.
• Communicate customer feedback to managers and recommend new menu items
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Maintain regular and consistent attendance and punctuality
• Other duties and tasks as assigned by manager.

Requirements:
Previous experience as a barista or in a related position preferred
• Demonstrates excellent customer service and interpersonal skills, both written and verbal.
• Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays.
• Basic Math skills
• Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.

How to Apply

Job Categories: Barista. Job Types: Full-Time. Job Tags: barista, coffee, midtown, and new york city. Salaries: Hourly.

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