Job Description

Café Manager Job Opening 

Crown Heights Cafe in Brooklyn NY, is looking to hire an experienced café manager to oversee the day-to-day operations of our café. The café manager’s responsibilities in creating a fun and engaging environment for our team and customers. This includes managing cost, hiring/staffing, and ensuring that the café is clean and well-presented at all times. You should also be able to oversee the maintenance and repair of café equipment.

To be successful as a café manager, you should demonstrate exemplary management and leadership skills and ensure that the café staff carries out all duties efficiently. You must be highly action oriented, have strong customer focus and ability to plan effectively. An exceptional café manager should have a track record of strong team retention and deep knowledge of coffee. 

Café Manager Responsibilities:

• Development and care of the team.
• Recruiting, training, and supervising café staff.
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Taking inventory of café supplies and ordering new stock as needed.
• Resolving customer complaints regarding food quality and customer service.
• Suggesting new menu items based on customers’ preferences and feedback.
• Identifying strategies to retain and attract customers.

Café Manager Requirements:

• High school diploma or GED.
• Proven management experience in the hospitality industry. Minimum 2 years.
• A food handler’s license. 
• Sound knowledge of food health and safety regulations.
• Strong business acumen.
• Exemplary management skills.
• Excellent organizational and time management skills.
• Effective communication skills.
• Exceptional customer service skills.

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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