Job Description

Variety Coffee Roasters is a New York specialty coffee company founded in 2008 as a single cafe, and today roasting and serving our coffee at 8 of our own shops across 3 boroughs, as well with over 100 dynamic wholesale partners. At Variety, we believe that coffee should be fun. While we take our coffee seriously, we try not to take ourselves too seriously. Seriously.

Variety’s cafe managers are responsible for providing excellent customer service and exemplifying best practices in preparing coffee and tea. In addition to leading a team of baristas, the manager is responsible for overseeing the cafe’s inventory and staff schedule, as well as maintaining overall cleanliness and NYCDOH readiness at all times. Our cafe managers work 4 shifts on the floor in addition to one scheduled weekly admin day for a total of 5 shifts per week. This is a full-time, hourly position reporting to the Assistant Directors of Retail Operations.

Variety is invested in building a team that reflects the diversity of our hometown, NYC. We’re committed to creating a workplace where everyone feels welcome to be exactly who they are, and we encourage applicants of every identity to consider joining us in living up to that commitment.

RESPONSIBILITIES:
•Leadership
•Cultivate a healthy and fun work environment
•Lead by example in all aspects of customer service and in general
•Model a positive attitude
•Lead quarterly staff meetings
•Set clear performance expectations for baristas and provide them with regular feedback
•Conduct bi-annual performance reviews with cafe staff

Cafe Operations
•Manage and carry out cafe scheduling
•Oversee cafe’s overall inventory and ordering
•Ensure that the cafe is fully staffed (with occasional coverage of unscheduled shifts in the event of emergency)
•Be responsible for cash handling

Store appearance
•Keep cafe in constant compliance with NYC DOH standards, meeting highest expectations upon inspection
•Work with employees to ensure shift change cleanliness expectations are being met
•Ensure that any customer-facing area is always clean and presentable

Coffee Quality
•Work with Retail Trainer and Coffee Department to ensure the quality of coffee drinks in the cafes
•Work with Coffee Department to ensure high level of coffee knowledge among staff

REQUIREMENTS
•A demonstrated ability to work well as part of a team
•3+ years speciality coffee experience required
•2+ years management experience preferred, however, we will train the right candidate
•Must have a flexible Schedule / Open availability including weekends, evenings, last minute shift coverage, and special events as needed.
•Punctuality and professionalism
•Ability to lift 30+ lbs regularly
•Must be comfortable closing the cafe alone; our closing baristas spend the conclusion of their shift working solo behind the counter and performing duties by themselves in the store.

COMPENSATION:
•Hourly wage of $23.00 plus tips
•Monthly, weekly, and quarterly bonuses ranging from $100 – $1000 pre-tax based on clear targets
•40 hours paid time off per year
•Medical, vision and dental care coverage offered beginning 90 days from hire with an employer contribution of 50%
•Pre-tax transit spending benefits that require no money set aside from paycheck

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: Hourly.

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