Job Description

WE ARE GROWING! THIS IS A UNIQUE OPPORTUNITY TO EXPAND INTO A GM WITH OUR SECOND STORE!

TUCKSHOP is an Australian-owned coffee and toastie café — a nod to our favorite toastie spots back home and a brand-new concept for NYC. We’re bringing a new slice of Aussie café culture to the West Village, keeping things simple, casual, and consistent: great coffee, amazing toasties, and genuine hospitality.

We opened our first store on West 11th Street and we had had an amazing 6 months. It’s an incredibly exciting time to join the team — a chance to help continue to build and shape this brand from the ground up as we expand across the city. You’ll be the heartbeat of TUCKSHOP — leading the team, ensuring smooth operations, and creating a culture that’s warm, upbeat, and authentically Aussie.

What We Offer

💰 Competitive salary, with potential for bonus structure
💰 15 days paid vacation days throughout the year
🕐 Employees earn 1 hour of paid sick leave for every 30 hours worked (can be used towards holidays if not used)
🥪 Free lunch every shift
📈 Growth opportunities as we expand, we want your help
🎉 Supportive, social team culture
🏠 Creative input – influence menus and seasonal specials
💊 Health benefits ($300/month contribution)
About the Role

You’ll run daily operations — managing staff, maintaining high food and coffee standards, and ensuring every guest leaves happy.
This is a hands-on, floor-based leadership role with a balance of operational and admin responsibilities.

5 days per week, including weekends
Typical shift hours can range between 6am – 5pm
Admin time scheduled during quieter periods
What We’re Looking For

4+ years in food service, 2+ years in management
Strong leadership and team-building skills
Experience with Square, QuickBooks, or similar systems
Hands-on, organized, and proactive
Food Handler’s Certificate
Core Responsibilities

Lead, train, and motivate the team – including onboarding all staff
Oversee daily service and ensure consistent quality whilst working on the floor
Manage scheduling, inventory, and vendor relationships
Maintain cleanliness and compliance standards
Monitor costs: sales, labor, COGS and waste and work with ownership on profitability and ideas
Deliver exceptional guest experiences every day
Stay up to date on all permits, labor rules and DOH standards
Compensation

$70,000-$80,000 + potential for bonus structure
15 days paid leave per year
If you love coffee, thrive in a fast-paced environment, and want to be part of a new Aussie-inspired concept in the West Village — we’d love to hear from you.

Apply now and help bring TUCKSHOP to life in NYC. Please send your resume and cover letter to info@nyctuckshop.com

Compensation Details
Compensation: Salary ($70,000.00 – $80,000.00)

Benefits & Perks: Health Insurance, Paid Time Off, Potential Bonuses, Dining Discounts

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: 60,000 - 80,000.

54 total views, 54 today

Apply for this Job