Job Description

JOB DESCRIPTION

Ovenly is seeking a Coffee Lead. The Coffee Lead will be responsible for the company’s entire coffee program including bean selection, drink specials, quality control across stores, coffee ordering, and more, and work shifts at all Ovenly locations with espresso.

COMPANY DESCRIPTION

At Ovenly is award-winning bakery based in New York City. Based in Greenpoint, Brooklyn with multiple retail locations around the boroughs, Ovenly is a growing company with national ambitions and renown.

At Ovenly, we make classic baked goods with a twist that are delicious, flavorful, and often surprising. Our treats are handmade but perfect, and invoke a sense of nostalgia. Ovenly wants to make your day better—whether or not your eating our cookies or making them.

While delicious sweet-and-salty baked goods are the core of what we do, we are also committed to social impact, open hiring practices, employee wellness, and environmental sustainability.

To apply email your cover letter and resume or references to jobs@oven.ly.

Learn more at www.oven.ly.

Coffee Lead Responsibilities

Administrative

• Tracks coffee inventory across stores
• Places coffee orders across stores
• Ensure inventory and ordering systems are efficient and effective
• Liases with Retail Manager and Leads to maintain detailed coffee training guides
• Schedules coffee trainings and quality control visits
• Creates quarterly seasonal coffee drink menu
• Collaborates with Retail Manager and Leads to increase efficiency and productivity of everyday operations
• Collaborates with Retail Manager, Leads, and Marketing Associate to develop promotions to drive sales
• All other duties as assigned

Service

• Builds client relationships and demonstrates exemplary customer service at all times
• Works 3-5 barista shifts per week at all locations to maintain quality control
• Becomes fluent in the mission, vision and values of Ovenly and accurately displays those values to other staff and clients
• Learns about all Ovenly baked goods and can relate those details to clients and staff
• Responsible for keeping retail space clean, neat and orderly when on shift
• Assists in quality control including, presentation, storage and freshness of baked goods sold for retail, catering, special orders
• Ensures proper operation of coffee equipment, schedules servicing
• All other duties as assigned

Staff

• Helps to oversee retail staff, ensuring standards are held to the highest level possible
• Trains new baristas and provides ongoing training and refinement for all espresso drinks in alignment with guides
• Acts as liaison between retail staff and management team to ensure prompt responses to urgent and important issues (communicating relevant information to and from all)
• Promptly reports HR issues to management
• All other duties as assigned

Requirements

• 3-5 years professional barista experience
• Deep knowledge of coffee production, and creation of coffee drinks
• Passion for coffee and coffee quality
• Attention to detail, ambitious and self-starting
• Personal alignment with Ovenly’s mission, vision and values
• Ability to work both independently and in teams
• Solid grasp on the English language with proper work permits

Ovenly is an Equal Opportunity Employer

How to Apply

Job Types: Full-Time.

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