Job Description

Our co-founders started Birch Coffee in 2009 with the simple philosophy to enjoy coming to work every day and it has grown into something so much bigger.

We believe in making everyone’s day a little brighter through the tiniest of actions. A friendly smile can make a huge difference in setting someone’s day in a positive direction. Our goal is to provide incredible service to each of our customers by creating authentic connections, sharing our enthusiasm, and taking full ownership to provide excellence in all that we do.

Although we strive to source, roast, and serve only the highest quality specialty coffees, serving our customer’s needs is always our top priority leading us to often say, “here at Birch, it’s people first, but the coffee is a CLOSE 2nd!”

We are on a continuous journey to learn, grow, and produce some of the best coffee in NYC! We’re excited to find leaders with a passion for service (like us!) to join the Birch Coffee team and make the company incredible together!

We’re looking to hire for our Store Management position for one of our many locations. We call the position Coffee Shop Lead (CSL) because that is what you can expect to do every day…. Lead-the-Coffee-Shop!

Do you love making Coffee? Do you like making new friends? Do you love building teams and helping grow people in a fast-paced environment?

If so, we want to hear from you! As a CSL, you set the tone of your store. From the music being played to the types of pastries being sold, you get to create an environment that keeps people coming back again and again. The store should be clean, organized, well-staffed, stocked and welcoming to all. You should have experience in budgets, sales tracking, inventory management and staff development. You should love sharing knowledge and always be looking to uplift and encourage your team.

What we’re looking for in you:
~You are a strong leader who both supports and challenges your staff to be their best.
~You have a record of helping to grow your staff into various roles within the store.
~You understand how to drive your shop to financial success through operational excellence and creative initiatives.
~You are articulate and an effective communicator both in written and verbal forms to people at all levels in the company.
~You are empathetic, kind, confident and not afraid of a challenge or work.
~You love to collaborate and draw upon your own experiences as well as others to make something better than you found it
~You have your NYC DOH FHC (food handler card) or are willing to get in first 30 days.
~You have at least 2 years of Previous Specialty Coffee experience
~You have at least 2 years experience in management level positions

What you can expect from us:
~$65K/year guaranteed plus tips.
~Health and Dental Coverage
~Commuter Benefit Plan
~401K Match Program
~Two weeks paid vacation to start
~Room for growth in an ever-expanding company
~Lots of coffee, obviously!

How to Apply

Job Categories: Manager. Job Types: Full-Time. Job Tags: $65K, 401K Match, 40hr workweek, Commuter Benefits, Great Benefits, Health and Dental, Latte art throwdowns, Paid Vacations, Room for Growth, and Staff Outings. Salaries: 60,000 - 80,000.

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