Job Description

Did you know that every coffee roaster in America is freshly roasting OLD coffee?

As America’s freshest specialty coffee provider, Devocion is the only roaster that roasts fresh green beans. In fact, Devocion’s green beans are roasted on average after 15 to 30 days from the moment they leave the dry mill at origin (and as fast as 10 days), while every other roaster in the market averages 6 months and roasts up to a year old beans our coffee! And yes, we also freshly roast at our Williamsburg flagship.

All this great effort comes in hand with immaculate attention to detail, including assisting our clients and coffee shops with best-of-class Technical Service. It is here that Devocion is looking for someone to join our team and help us maintain our growth and efforts of being the freshest and best roaster in the market.

Joining Devocion’s Technical Service Department means you will deepen your knowledge of all types of coffee equipment and understand how specialty coffee interacts with them.

Your responsibilities would include, but are not limited, to:
● Provide equipment maintenance to Devocion’s Coffee Shops and wholesale partners.
● Provide emergency service for all Devocion’s Coffee Shops and wholesale partners.
● Work closely with the wholesale team to provide excellent service to all our wholesale partners.
● Work with our Education and Wholesale departments to ensure and manage quality standards for all equipment.
● Quality control visits for wholesale partners.
● Give Exceptional customer service to our clients.
● Perform administrative duties and daily reporting/client maintenance bookings.
● Perform other work-related duties as assigned.

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Requirements
● Have 3+ years’ experience as a coffee tech, mechanic, electrician or handyman.
● Have a driving license and the ability to travel within NYC, NY State, and out of state.
● Be able to pick up over 50 pounds with ease.
● Have availability to work overtime, and on weekends.
● Ability to stand and walk for 8+ hours a day.
● Excellent organizational skills, proficient with email communication and Slack.
● Have coffee experience.
● Understands basic electrical concepts.
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Benefits:
● Competitive salary ($22 to $30 Based on Experience).
● Paid vacation.
● Paid sick days.
● Health insurance and vision.
● 401K Plan.
● A ton of free coffee and more!
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We celebrate humanity!
It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion.
As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class.
We respect differences and we firmly believe that we are stronger together.

How to Apply

Job Categories: Service/Tech. Job Types: Full-Time. Salaries: Hourly.

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