Job Description

We are seeking a detail-oriented Customer Service and Administrative Assistant to manage a variety of customer service and administrative tasks for a specialty coffee company in Queens, NY. This is a full-time position requiring strong communication skills, organizational skills, attention to detail, and the ability to prioritize tasks effectively.

Duties and Responsibilities:

• Provide administrative support to the managers and Operations team.
• Perform general administrative duties, including filing, responding to emails, preparing memos and spreadsheets, scheduling appointments and distributing mail.
• All customer service and vendors communication.
• Maintain a high level of professionalism in responding and resolving customer inquiries and complaints via email and telephone.
• Demonstrate strong time management skills and the ability to prioritize work effectively.
• Communicate effectively with excellent written and verbal communication skills.

Qualifications:

• High school diploma or equivalent experience and training, college degree preferred.
• Minimum 3+ years of customer service work experience, preferably in the hospitality industry.
• Experience working with Microsoft Office including Excel, Word, and Outlook.
• Multiple language abilities a plus, fluency in English required.

Pay

• $22 – $25 /hour

Shift and schedule

• Full Time
• Monday to Friday

Work setting

• In-person at our Long Island City office.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

How to Apply

Job Categories: Other. Job Types: Full-Time. Salaries: Hourly.

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