Job Description

We have a new position open, based in NYC! The Education Department Assistant will perform administrative tasks for department operations, monitor coffee quality across retail locations and wholesale partners, and conduct on-site educational support to our partners. The assistant will report to the Director of Education and requires frequent travel within NYC.

Primary Responsibilities

● Conduct weekly quality control visits to Devoción coffee shops

● Conduct on-site training sessions for Devoción wholesale partners, as needed, and monthly quality control visits

● Provide troubleshooting support to retail locations and wholesale partners, as needed

● Assist with preparations for coffee tastings, events, and recipe development

● Coordinate bar interviews for the retail department, training sessions, and coffee tastings

● Prepare onboarding materials for wholesale clients, such as equipment brew guides and recipes

● Update and organize education resource folders, documents, and manuals within brand guidelines and standards

What We’re Looking For

● 5+ years experience working in a specialty coffee (training or education experience preferred)

● Must have strong writing skills and high attention to detail

● Strong administrative skills

● Ability to work independently

● Excellent communication and organizational skills and the ability to work in dynamic team environments

● Ability to travel within NYC and out of state

● Flexibility to work weekends, events, as needed

Physical Requirements

● Ability to travel within NYC and occasionally out of state

● Ability to lift 50 pounds

● Ability to stand and walk for 8+ hours a day

● Ability to bend, twist, and reach

Compensation

● $25/hour, plus benefits

Other Responsibilities

● Report any process or activity that puts the environment at risk due to inadequate management of water, energy, waste disposal and/or handling of chemical substances

● Sort waste correctly

● Save water and energy

● Report any activity that generates any environmental impact

● Actively participate in company training

● Support Management to respond to any environmental emergency

● Share ideas on how to be more sustainable through the Devoción mailbox and/or directly to the sustainability team

● Live Devoción’s company culture including its core values, mission, and vision

● Comply with the internal work regulations

● Comply with the code of ethics

● Comply with the Employee Handbook

● Foster a good working environment

● Accept and promote diversity, equity and inclusion

Diversity and Inclusion Declaration

We stand for diversity, equity, and inclusion. It is woven into our values and philosophy to celebrate humanity in its full spectrum and treat each other with respect and appreciation.

As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state, or local protected class.

We respect differences and we strongly believe that we are stronger together.

How to Apply

Job Categories: Trainer. Job Types: Full-Time. Salaries: Hourly.

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