Job Description

Black Fox Coffee Co 

Our customers are hosted by a positive thinking team with a desire to share our space and provide warm, welcoming, and attentive hospitality. Our aim is to provide customers with an unparalleled coffee, service and food experience.

Our coffee program begins with our roasting partners. These roasters hold customer satisfaction, cup quality, and crop freshness in the highest regard. We work with leading roasters from North America, Australia, and Europe.

For our food program, we have hand selected some of New York’s leading farmers and produce suppliers, creating a modern cafe food program to compliment the Black Fox coffee program.

The Front of House Shift Lead will supervise staff and demonstrate outstanding hospitality skills, with a focus on the execution of customer engagement, informed product knowledge and demonstrate an ability to systemize inventory and product management.

Duties and Responsibilities of Front of House Shift Lead:

• Ensure customers are warmly welcomed into our space and engaged in a sincere and friendly manner
• Translate to staff and guests a deep understanding of the rotating kitchen and coffee menus
• Demonstrate an efficient use of time
• Ensure a clean and safe work environment
• Responsible for order fulfillment and inventory management including: pastry items, paper goods and retail items
• Uphold Black Fox’s standards regarding merchandising, inventory and rotation of products
• Responsible for the opening and/or closing of the front of house and cash up at end of day

Requirements:

• Must have 1+ years experience in specialty coffee / cafe environment
• Strong hospitality focus
• Positive attitude and genuine passion for coffee and great service
• Knowledge of implementing systems into a fast paced work environment

Great Career Opportunity:

We encourage each other to succeed and promote a positive work environment for all – we are an equal opportunity employer who holds company culture and staff welfare at the forefront.

We run events, praise success and offer incentives.  We work as a team. We involve ourselves within and recognise the local community. We encourage and promote health & wellness. We offer on the job training, classes, and personal development. We also like to have fun, both in the cafe and through our social activities.

Our ideal candidate is someone who is passionate about coffee and hospitality. We will be offering ongoing personal development to the successful team member to allow for exciting growth at a professional and personal level.

We pay above market wages with good incentives.

Black Fox resides inside the landmark 70 Pine St building.

How to Apply

Job Categories: Other. Job Types: Full-Time. Job Tags: FIDI, hospitality, and specialty coffee. Salaries: Hourly.

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