Job Description

General Manager – Semm NYC

[ Compensation: $70,000 – $85,000 + Performance Bonus ]

Semm is an emerging, dual-concept hospitality space located at 417 Lafayette Street. By day, we operate as a high-quality café and bakery rooted in Korean ingredients and culture. By night, we transition into an intimate wine bar featuring small plates and Soju/Sool programs. We are looking for a passionate and experienced General Manager to lead our daily operations and spearhead the launch of our evening service.

The Role As the General Manager, you will report directly to ownership. You will be the face and voice of Semm, ensuring seamless operations across all departments (café, bakery, and evening wine bar). This role requires a full-time presence on the floor, including flexible availability to work weekends and holidays, which are our busiest times.

What You’ll Do

Guest Experience & Quality Control: Oversee every touchpoint of the guest experience, ensuring the highest standards for coffee, tea, pastries, and hospitality. Maintain strict floor standards and resolve guest issues proactively.
Team Leadership & HR: Manage full-cycle staffing, including hiring, scheduling, payroll, and 1:1 training. Build a culture of accountability, mentor the team, and maintain proper HR documentation (including NYC compliance).
Operations & Financial Management: Take full accountability for the P&L, controlling labor costs, payroll, tips, and inventory tracking using Square and internal logs. Ensure COGS goals are met through precise ordering.
Evening Program & Events Launch: Lead the operational rollout of our PM service (Wine/Sool). Manage private event bookings, reservations, and client walk-throughs, while coordinating closely with the kitchen.
Communication & Brand Management: Act as the central communication hub between the kitchen, front-of-house, and ownership. Manage our public perception by actively responding to Google, Yelp, and Resy reviews.
What You Bring

3+ years of progressive hospitality management experience, preferably in high-volume cafés, boutique restaurants, or wine bars.
Strong financial acumen with experience managing P&Ls, labor costs, and vendor relationships.
Proven ability to train, schedule, and lead a diverse team in a fast-paced environment.
Deep understanding of specialty coffee/tea and an appreciation for Korean culinary culture.
Valid NYC Food Protection Certificate and deep knowledge of DOH standards.
Flexible schedule with the ability to work weekends, holidays, and peak service hours.
Compensation & Benefits

Salary: $70,000 – $85,000 annually (commensurate with experience)
Bonus: Eligible for an annual performance bonus based on achieving net sales and NOI targets.
Paid Time Off (PTO) and sick leave in compliance with NYC laws.
A supportive, growth-oriented environment with direct access to ownership.

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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