Job Description

Head Barista – Black Fox 45th St.

As the Head Barista of Black Fox – 45th St, you are stepping into a leadership role and acting as a representative of Black Fox Coffee Co. In this senior position you will be required to manage a team of baristas under the guidance of the Coffee Director and Trainer. On top of the day-to-day responsibilities of shift work in the cafe, you will be responsible for the ordering and waste management of all coffee-related goods; this includes both perishable and non-perishable items.
Due to the customer-facing nature of this role, you will be expected to show full support of our systems, vision and culture. You will be expected to lead by example during service. At Black Fox we believe that no task is too small. You will often be required to take on a role of leadership in areas outside of the coffee program. For this, it is important that the Head Barista operates as a strong support to the Cafe Manager and takes on any shift lead responsibilities or other tasks when required. This line of support also extends to needs of the Coffee Director and Trainer, helping to facilitate menu changes and develop Black Fox’s coffee program.
We are proud to have a team of extremely skilled and knowledgeable staff at Black Fox. As the face of the coffee department at our flagship location, the Head Barista will need to stay up-to-date with industry developments and attend regular tastings/training organized by the Coffee Director. You will be required to trial and train new hires to better understand our systems and processes, ensuring safe and efficient use of all equipment. In addition, any inconsistencies with staff that cannot be resolved in service, must be promptly fed back to Senior Management.
Presentation is integral to maintaining an elevated experience for our customers and show that we are professionals in this field. As a senior representative of Black Fox you will be expected to show up to work in clean, presentable clothing that falls within the guidelines of our strict dress code and the presentation of the barista staff will fall under your care. You will be responsible for both the retail and bulk coffee displays and expected to maintain their tidy and effective presentation.

On-the-floor Responsibilities:
• Manage bar flow, keeping within Black Fox’s target order turn-around of 3 minutes or less
• Allocate daily roles to the barista team that encourage efficiency and meet Black Fox’s quality expectations
• Maintain tidy and effective presentation of both the retail and bulk coffee displays
• Stock control and waste management of perishable and non-perishable goods
• Maintain an orderly and clean coffee station, per NYC DoH standards at all times
• Educate Black Fox’s internal team on new coffee arrivals and current offerings
• Train and trial new and prospective hires giving adequate feedback to senior management
• Dial in new coffees on espresso and drip, staying within the strict guidelines of the coffee director
• Develop new seasonal beverages in collaboration with the coffee director in time for upcoming seasons
• Maintain calibration and necessary cleaning of all coffee-related equipment
• Assist in roast quality assessment giving productive feedback to the roasting department
• Provide an elevated and professional experience for all Black Fox guests

Administrative Responsibilities:
• Manage coffee and beverage costs against agreed KPIs
• Ordering of perishable and non-perishable goods
• Support cafe manager in ordering, inventory, stock controls and waste management
• Liaise with the trainer and coffee director regularly to discuss their expectations of Black Fox’s internal coffee program
• Produce up-to-date printed coffee menus and retail pricing as necessary
• Complete EoM stock-take of coffee related goods in conjunction with the cafe manager
• Maintain daily barista chore sheets and regularly update opening and closing procedure sheets.
• Inform the internal Black Fox team of upcoming events and training organized by the trainer and coffee director
• Flag any maintenance issues and potential service flaws with the cafe manager and coffee director
• Identify when ongoing training of the team or individuals is required
• Ensure that any internal conflict involving staff, if unable to resolve independently, is reported to senior management in a timely manner
• Offer support to Black Fox’s online and roasting departments through ordering and task management as required by the coffee director

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: Hourly.

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