Job Description

Become an integral member of the MS Café team in preparing and serving espresso, espresso beverages, drip coffee, chilled beverages, and baked goods. Provide quality customer service and demonstrate knowledge of tea and coffee. Manage and motivate the MS Café Team.

Responsibilities:

1. Prepare weekly work schedule and provide a copy of the schedule to the Operations Management team.
2. Ensure that the MS Café follows all Food Handler codes and is prepped for successful inspections.
3. Initiate exceptional customer experiences. Entice and influence customer purchases by utilizing expansive knowledge of café offerings, ingredients and coffee education.
4. Consistently and proficiently produce all MS Café recipes to craft a variety of coffee, espresso and tea based beverages. Serve prepared foods and pastries. Follow all Company drink recipes and procedures.
5. Ensure clean and sanitary work environment and guest areas by following established guideline, standards, and cleaning schedules.
6. Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
7. Coordinate with Facilities Administrator in ordering, receiving, and stocking café with retail products, paper products or beverage preparation items.
8. Engage the public and drive sales via seasonable offerings.
9. Represent the Martha brand as a knowledgeable ambassador of the company.
10. Process customer payments.

Requirements:

1. Previous 2-3 years’ experience working within a café, coffee/tea shop, or similar service environment is required.
2. Previous experience in operating espresso machines (i.e., La Marzocco) and brewing tea. Have experience in hand crafting beverages, texturing milk, and calibrating equipment for proper espresso extraction. Latte art skills are a must.
3. Possess an active NYC Food Handler’s License.
4. Passion for and commitment in creating and presenting high quality products for the Martha Stewart Café.
5. Polite, professional, and sincere demeanor while working well in a team environment.
6. Constant standing and walking. Occasional pushing, pulling, lifting, or carrying up to 40 lbs.
7. Computer skills necessary, specifically with an OS Register and bar equipment usage
8. Must be able to work OT on short notice; flexible with work schedule; able to work in any NYC location.

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: Hourly.

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