Job Description

At Toby’s Estate we are dedicated to sourcing quality coffee, however we believe that the delivery of our product and the service we provide to our customers is just as important. We are looking for a friendly dedicated Operations Manager to look after our warehouse and storage facilities and to oversee staff processes and procedures with regard to coffee production and delivery.

Reporting to the Owners and working closely with finance, sales support, GM retail and the Director Of Coffee you will be in charge of delivering all our coffee to our customers, internet orders, grocers and retail stores. You will manage key staff including stock manager, shift leads, packaging and delivery drivers. You will work closely with your team to establish the most efficient roasting/packaging/shipping schedule. Responsibilities include:

• Fulfill coffee orders and cold brew for delivery with regard to quality and speed;
• Safety and cleanliness of the warehouse;
• Improve operational systems, processes, procedures, ensure the smooth and financially stable running of the facility;
• Ensure plant and equipment (including vehicles) are properly maintained and are in safe, legal operating order;
• Responsibility for Health Dept., Fire Dept. and OSHA inspections for the wholesale facility, including documentation and training;
• Working with the team with regard to coffee manufacturing, manage vendor selection, price, negotiations, marketing/label changes and inventory based on forecasts;
• Manage UPC codes and grocery coordination;
• Responsible for waste management with regard to cost saving and environmental impact;
• Responsible for selection and negotiation of shipping carriers, always looking for the most cost effective, speedy delivery for our customers;
• Manage staff productivity, human resources, salary negotiation;
• Budget and maintain schedules for wholesale staff and drivers;
• Constantly look for better ways to improve packaging with regard to waste and aesthetic; and
• Oversee all inventory and coordination of storage.

Ideally you will have three years experience working for a roaster and or food/beverage manufacturer in a similar role. You must have intermediate experience using Google docs/sheets and working with inventory software (stitch labs/cropster preferred) and staff scheduling.  You must have strong leadership and management skills, be incredibly patient, have attention to detail, be very organized and able to have a laugh. You must have a clean drivers license, be able to lift 50lbs and 150lbs assisted, use ladders, carry heavy equipment and it would be great if you are licensed to use a forklift and have basic carpentry skills.

How to Apply

Job Categories: Production. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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