Job Description

Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we’re looking for passionate, dynamic, diverse team members to help us expand our efforts.

Counter Culture Coffee is:

Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.
Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation.
Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present.
Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future.
Job Overview:

With strong public speaking skills and comfort conveying knowledge and information to diverse groups of people, Regional Educators serve as liaisons between Counter Culture, our customers, and the public. Both our wholesale and consumer partners can learn cutting edge coffee and service skills through our education programs which are professionally executed by our Regional Educators. In addition to teaching courses, Regional Educators contribute content to courses and events as well as follow up with relevant trainings for baristas who desire to progress as coffee professionals This seat should approach and extend educational opportunities within the strategy for regional growth, retention, and profitability.

Job Duties:

Responsible for supporting regional growth, retention, and profitability.
Developing and executing strategies with regional teams to achieve goals.
Scheduling and teaching our Professional Development program
Scheduling and teaching our Home Brew program, including public coffee tastings.
Helping maintain all assets, including cleaning/care of all coffee equipment, training center facilities, and vehicles.
Contributing content to our education programs and events

Requirements
All interested applicants must complete the Culture Index Survey to be considered for an interview. Please complete the survey here: https://go.cultureindex.com/s/0Syt6CsUpy

Requirements:

Must be positive, inspiring, thoughtful, thorough and questions the status quo.
Able to work well with a regional sales and support team to achieve growth and retention goals.
Five years barista experience in the specialty coffee industry, store management experience preferred.
Loves coffee and loves talking about all aspects of it.
A valid US driver’s license and ability to drive a company vehicle.
Travel, sometimes overnight. Work hours may be outside of normal business hours including some weekends, or holidays.
Congenial, professional, helpful, and thoughtful in any situation.
Must be able to lead large groups in discussions or training regarding nearly anything coffee related.
Comfortable using various forms of technology and programs for account management
Physical Aspects of this Job:

The physical activity of this position:

Balancing; maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces; Stooping: bending body downward and forward by bending spine at the waist; Crouching. Bending the body downward and forward by bending leg and spines; Reaching: extending hand(s) and arm(s) in any direction; Standing: particularly for sustained periods of time; Walking: moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another; Pushing: using upper extremities to press against something with steady force in order to thrust forward, downward or outward; Pulling; using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion; Lifting; raising objects from a lower to a higher position or moving objects horizontally from position-to-position; Fingering: picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling; Grasping:. applying pressure to an object with the fingers and palm; Feeling: perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips; Talking: expressing or exchanging ideas by means of the spoken word, those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly; Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound; and Repetitive motion: substantial movements (motions) of the wrists, hands, and/or fingers.
The physical requirements of this position:

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Visual acuity requirements (including color, depth perception, and field vision):

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

The conditions the worker will be subject to in this position:

The worker is subject to both weather and environmental conditions; activities occur inside and outside (such as when traveling to work sites).
The worker is subject to noise; there is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
90-day goals:

Strong understanding of Counter Culture’s vision, mission, values, and Plan.
Comprehensive understanding of our wholesale program including our products, services, and policies.
Proficiency with Counter Culture’s CRM.
Set quarterly goals for yourself and your top clients.
Become a certified CCC Educator.
Lead a Tasting at Ten.
Benefits: Currently, the offered benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; eight company holidays. After six months employment, eligibility for regional profit sharing plan (for regional team members only).

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.

Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law.

Finalist candidates for employment will be required to demonstrate USA employment eligibility – per federal and state law, Counter Culture Coffee participates in the federal E-Verify program.

How to Apply

Job Categories: Other. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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