Job Description

Summary: Busy specialty coffee shop, small-batch coffee roaster & bakery in Greenpoint seeks Retail Manager. Above market compensation $60k – $75k annual salary plus option for profit-sharing after 6 months.

Significant opportunity for professional growth/development in retail, management and production/roasting roles if of interest. We currently have one busy retail shop in Greenpoint, with two additional locations under development.

The type of person we’re looking for:
• Independent self-starter who is very organized and methodical, with a systematic approach to tasks.
• Customer-oriented and professional, with the ability to maintain composure in a fast-paced environment, as well as lead and support other employees
• Clear communicator, comfortable in charge or taking direction, including ability to take critical feedback and provide constructive feedback to others
• Love for specialty coffee, and have at least 5, preferably 7-10 years of experience working in specialty coffee as a lead barista and/or manager. 2+ years of dedicated management experience is strongly preferred. Experience with social media and email marketing a plus
• Ability to work weekends

About the Job/Business:
• You will be managing the operations of a busy, small shop in a high traffic area, including supervising 2 to 3 staff initially and interacting directly with the owner to grow business by executing the best coffee and service in the city.
• We roast our own coffee locally and also bake at a second location in Williamsburg. We offer a range of 10-15 coffees of diverse origins and roast levels that employees must stay informed of to communicate each coffee’s qualities to customers.
• As this business was conceived during COVID, the counter is in the doorway with our products in the window, and the customers are greeted outside
• This is a great opportunity for a highly motivated intermediate to advanced barista looking to expand their career in specialty coffee and grow their responsibilities over time.

Responsibilities:
• Manage retail operations, including develop and update exterior and interior displays and signage, track, reconcile & maintain retail inventory, place weekly orders including from our in-house wholesale coffee and baking operations
• Manage and support retail staff, including hiring, training and reviews, and staff schedules. Develop an inclusive, professional work environment.
• Develop, refine and standardize operational and retail policies and practices, including station workflows, shift duties and critical side work, product spec sheets, etc.
• Work with the owner to develop and execute new retail ideas to grow the business, including seasonal offerings and specials and opportunities to integrate and leverage social media/website platforms (Instagram, Facebook, Google My Business, email marketing, etc.)
• Lead regular team-meetings, in addition to weekly check-in with owner

Compensation: $60,000.00 – $75,000.00 annual salary with option for profit sharing after 6 months. Commitment of at least 40 hours each week, many of them on the floor supporting FOH.

COVID-19 considerations:
We have masks and sanitizer available for employees free of charge, and customers stand 6 feet from our station outside. All current employees and leadership are fully vaccinated and vaccinations are encouraged for all employees.

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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