Job Description

Job Overview
We’re seeking someone who will approach the role with curiosity and a sense of accountability and transparency in their work. The ideal individual for the role is excited to create and build on systems, will look for efficiencies, and communicate comfortably with the team. They will be organized, with a problem-solving orientation.

The Roastery Operations Manager/Lead Roaster will be responsible for overseeing all aspects of daily operations, scheduling, and maintaining high standards of customer service and quality. Working for a small and growing company requires flexibility and creativity, and we value a commitment to growing and learning.
Manage Green/Roasted Coffee
Liaise with green coffee suppliers, transport companies, delivery staff for smooth incoming and outgoing coffee (green coffee coming in, roasted coffee going out)
Plan and manage roasts and inventory using tools like Cropster, and RoasterTools.
Input purchase orders into Quickbooks and create invoices
Run totaling reports for production team
Monitor emails for late orders and communicate with production team
Process online, wholesale, and in-house orders promptly
Proactively field/sort all communications and troubleshoot orders. with customers and team members
Office Coordination
Manage and communicate scheduling for Roastery staff as well as clients booking space.
Respond to phone and email inquiries with warmth and immediacy.
Order and manage inventory of office and roastery supplies, and packaging materials.

Quality, Health and Safety Compliance

Maintain a clean, safe, and sanitary environment, adhering to health and safety regulations.
Implement safety and sanitation standards
Continuously assess product quality and make adjustments as necessary.
Oversee the maintenance and cleaning of equipment.

Team Leadership

Supervise Logistics/Production assistants, and packing teams.
Collaborate with other teams (cafes, marketing, etc.) and take part in Buunni leadership meetings.
Host visitors, clients, students, and represent Buunni and The Roasting Room
Qualifications
Strong organizational and communication skills
Excellent customer service and interpersonal abilities.
Knowledge of coffee and eagerness to learn and grow
Proficient in inventory management and ordering.
Effective problem-solving and decision-making abilities.
Attention to detail and commitment to quality.
Knowledge of health and safety regulations.
Availability to work flexible hours, including weekends and holidays.

Physical Demands
Standing – ability to stand for long periods of time
Carry/Weight/Lift – ability to lift 75 pounds. Weight greater than 50 pounds will be mitigated with a lifting partner or device
Taste/Smell – ability to detect and perceive smell and taste of roasted coffee
Perform repetitive motion with the hands, wrists and forearms to operate roastery equipment
Pay and Benefits
Starting annual salary $52,000
Vacation days and paid time off
Employer matched 401K
Learning and development allowance
Health reimbursement

How to Apply

Job Categories: Roaster. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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