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23 May 2025

Full-Time Roasting & QC Assistant

Joe Coffee Company – Posted by JoeCoffeeCompany 4037 23rd St, Long Island City, NY 11101

Job Description

While working roasting shifts, this role will function as a Production Roaster who works alongside the roasting & production team under the VP of Coffee and GM of Roasting & Production to properly roast daily coffee orders for retail, wholesale, & mail order customers. Proper roasting includes the safe operation of production roasting machines (& sample roasters when applicable). Production roasters complete job-related training, tasks, and responsibilities in safe, efficient, & quality-minded ways. While performing QC tasks, this role will comply with QC protocols for all depts & the labs where we work. 

Key Responsibilities

Machine Proficiency

Work shifts as a production roaster per week
Follow guidelines for properly operating air compressors, production roasting machines, sample roasters, and scales
Effectively utilize a computer to log all roast curve data on the Cropster application
Meet defined reference curve targets for the full menu of coffees roasted on the Loring
Maintain safety requirements for each shift such as taking out the chaff on a regular basis, replacing coffee barrel liners, and lifting heavy things with care & caution
Report any/all machine issues to the VP of Coffee as they arise for quick problem-solving
Ask for help whenever necessary

QC   

Work 1x QC shift per week (or distributed hours over the course of 1 week)
Set up and break down Joe production cuppings 
Participate in active calibrations with the Roasting & Education teams
Develop an intimate knowledge of each coffee menu item and its correlating sensorial data
Contribute recommendations for roast profile adjustments to the team of Production Roasters
Participate in group tasting exercises with the Education department to investigate coffee brewing behavior in stores 
Support the QC responsibilities for the Roasting team including running samples through Javalytics, sample roasting when called upon to do so, and taking notes during sessions leadership cannot attend 
Uphold a culture of respect and inclusion for all others on their own, individual sensorial journeys

Cleanliness & Efficiency 

Maintain a tidy, organized work area during and after your shift
Correctly identify all green coffee, contribute positively to the roastery’s inventory systems, and maintain organization of Rainforest Alliance certified coffees 
Store all green coffee on a pallet or elevated surface, clear out and place all empty pallets near the front of the roastery for removal
Work with the production crew to expedite fulfilment of orders in a timely manner

Joe Coffee Values

Curiosity 

Ask questions of those around you if you’re unsure of anything in order to learn, grow, and engage with the shifting dynamics of our work
Stay intentional and engaged throughout the learning journey

Commitment 

The skill of roasting takes time to engage with: the production roaster will be patient with their own ability to learn and control complex concepts such as thermodynamics and physics

Community

Be a friendly, helpful, knowledgeable, humble ambassador of Joe and the roasting department
Participate in group learning exercises
Communicate to coworkers with kindness

Craft 

Participate in quality control evaluation and profile development
Use constructive feedback from QC evaluation to improve profiles

Other Cultural and/or Leadership Expectations  

Adhere to the Code of Conduct for the Roastery and shared QC Lab:

We respect our own time and that of those who share this space
We share similar goals to grow, progress, and learn
We are all linked, but not ranked
We encourage one another to define a focus: we can do anything, but not everything
We trust each individual as the authority on their own experience (which includes sensory experience!)
Within a space of dialogue, we communicate with positive intent

How to Apply

Please apply using the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=245842&clientkey=CC2AEEA3E9FA451F98BD941BE1C0C1D3

Job Categories: Roaster. Job Types: Full-Time. Job Tags: coffee, QC, and Roasting. Salaries: 40,000 - 60,000.

Job expires in 9 days.

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