Job Description

Toby’s Estate Coffee is a small batch roaster located in Brooklyn, New York. We travel the world sourcing coffee, celebrating quality and complexity. As roasters and baristas, we believe that each coffee can tell a story and we strive to share that in every cup.

We are looking for a sunny, energetic coffee professional for our new Sales Support role. We love coffee, and you should too!

Sales Support works in our Sales Department to help grow and nurture our coffee program. This position is expected to be out “in the field” dropping in on our accounts and interstate travel is a key function of this role.

Responsibilities:

• Assisting Sales Team – through cuppings, tastings, education and attendance at meetings and presentations
• Manage our CRM software to assist sales team and increase volumes
• Provide thorough knowledge of our seasonal offerings menu as well as our supporting services
• Drop Ins – visit wholesale accounts to assist with QC and coffee programming
• Interstate Travel – assist in setting up new domestic wholesale accounts; build relationships with local establishments for guest roaster programs and wholesale opportunities

Qualifications:

• Deep knowledge and love of coffee
• Understanding of coffee brew equipment and coffee flavor profiles
• Excellent written and verbal communication skills and a friendly phone manner
• Experience as a Manager, Educator or similar role
• Outgoing, well-organized, with a demonstrated ability to plan, prioritize and manage multiple responsibilities!

Key details of the role:

• Hours – Monday to Friday 9 am – 6 pm or as needed (40 hours per week with one hour for lunch)
• 10 days Paid Time Off, which increases with tenure
• 10 Federal holidays
• Health, vision and dental insurance
• Pre-tax transit deduction plan
• Salary commensurate with experience
• All the free coffee you can drink!

How to Apply

Job Categories: Other. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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