Job Description

Black Fox Coffee (70 Pine Street) is located in the heart of the financial district as one of NYC’s leading specialty coffee providers, Black Fox is a progressive organization seeking like-minded baristas and hospitality professionals to join our growing team.

Black Fox’s multi-roaster approach provides an unrivaled variety and constantly rotating selection of some of the best coffees from roasters across the United States and the World.

Black Fox is looking for a Senior Head Barista at our Flagship location. Note – this is a very high volume environment and experience in similar work environments is mandatory.

Requirements:

* 5 years experience in specialty coffee, high volume environment
* 2-3 years experience in a leadership role in specialty coffee
* Extremely comfortable managing coffee QC, dialing in, and stock rotation.
* Flexible work schedule and ability to work 35-40 hours. week
* DOH food handles license
* Strong communication skills, written and verbal
* Strong skills in organization and ability to execute detail-oriented tasks
* Ability to lift 40lbs regularly and in a standing position for long periods

This is a senior role within Black Fox’s leadership team and will provide a stepping stone to further growth and development within the organization as we grow. Please send resumes to careers@blackfoxcoffee.com with a cover letter/introduction explaining your fit for this position.

General R & R:

In-Service:

Lead team of baristas with clear consideration of the Store Lead and Coffee Director’s expectations
Manage bar flow, keeping within reason of Black Fox’s target order turn-around of 3mins or less
Allocate daily roles to the barista team that encourage efficiency and meet Black Fox’s quality expectations
Maintain tidy and effective presentation of both the retail and bulk coffee displays
Stock control and waste management of Perishable and Non-Perishable goods (see list)
Maintain an orderly and clean coffee station per NYC DOH standards at all times
Educate Black Fox’s internal team on new coffee arrivals and current offerings
Assist in the training and trials of new/prospective hires in conjunction with Black Fox’s Trainer
Dial-in new coffees on espresso/drip, staying within the strict guidelines of the Coffee Director and Trainer
Assist in the development of 2-3 new seasonal beverages in collaboration with the Coffee Director
Maintain regular calibration and necessary cleaning of all coffee-related equipment
Ensure daily checklists/task sheets are followed and kept up-to-date in conjunction with the Cafe Manager
Assist Store Lead with upkeep and management of the store room in alignment with DOH standards
Act as shift lead when Store Lead is not present
Provide an elevated and professional experience for all Black Fox customers

Administration:

Manage coffee and beverage costs against agreed KPIs – Beverage COGS 19%
Ordering of Perishable and Non-Perishable goods
Support Store Lead in ordering, inventory, stock controls, and waste management
Liaise with the Coffee Director and Trainer regularly to discuss their expectations of Black Fox’s internal coffee program
Produce up-to-date, printed coffee menus and retail pricing as necessary
Post detailed Coffee Updates to Slack in preparation for the days you will not be present in the cafe
Manage and correctly categorize invoices for coffee-related goods
Complete EOM Stock-take of coffee-related goods in conjunction with the Store Lead
Partake in the interview process of prospective applicants when required
Inform the internal Black Fox team of upcoming events and training organized by the Coffee Director
Flag any maintenance issues and potential service flaws with the Store Lead
Identify when ongoing training of the team or individuals is required and feedback to Black Fox’s Trainer
Ensure that any internal conflict involving staff, if unable to resolve independently, is reported to Senior Management in a timely manner
Promptly resolve all US customs requests and any other clearance events that may arise when importing coffee, escalating these issues to the Coffee Director as required
Fulfill all orders received via the Black Fox online store in collaboration with the Coffee Director, maintaining the quality presentation of the packages and their contents
Maintain an accurate inventory count on the online store, notifying the Coffee Director as items become unavailable
Quickly and efficiently feedback issues that arise surrounding the online store and the fulfillment of orders
Support the roasting department in the fulfillment of Subscription dispatch duties when required

Compensation: Hourly ($30.00 – $34.00)

Benefits: Paid days off, Sick Pay, Parental Leave, Free and Discounted products

How to Apply

Job Categories: Barista. Job Types: Full-Time. Salaries: Hourly.

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