Job Description

We are hiring a Service Manager and two more!

In our ambition to become the best service company on the east coast we need to strengthen our team in NY. We are looking for an experienced service manager from the coffee industry. The person will be a part of building a strong team of great techicians and systems to service our great customers. As a start its going to be a lot of hands on work to get to know the organization and our customers.

Read more about the other two positions in the end of this newsletter.

JOB RESPONSIBILITIES TECHNICAL MANAGER:

Make our customers and staff happy!
Lead the performance of field operations for all service projects
Implement proper training programs and make sure all techs are well trained.
Efficiently allocate labor resources
Maintaining project schedules
Ensuring safety and the quality of service, technical support and other assets for our customers
Identifying driving efficiency improvements in our service operations
Actively develop action plans to address deficiencies in regard to safety, callback rates and technical support
Generating field leads and assisting our service sales representatives in selling service agreements and repairs.
Field safety audits, job-site inspections and developing site safety & logistics plans
Follow up meetings with customers

EDUCATION / QUALIFICATIONS TECHNICAL MANAGER:

Coffee equipment industry experience; or experience leading technicians in a similar industry preferred
Successful candidate should be very comfortable in a technical environment utilizing computer software such as; word, excel, power point and Quick Books.
Candidates must have excellent communication skills and able to work in a highly team-oriented and dynamic environment,
Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities
High school education or equivalent
Must have a valid driver’s license
Be a team-player
The other two positions we are hiring for is a technichian and a dispatcher. This will happen after we have hired the service manager, please feel free to ask about this positions if they might interest you or someone you know. Shortly we will send more information about these positions.

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: 80,000 - 100,000.

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