Full-Time Service Technician
NOTE: This job listing has expired and may no longer be relevant!
Job Purpose: Support wholesale customers with focus on technical skills and knowledge
Reports to: Director of Service Department
Irving Farm Coffee Roasters is hiring a full-time service technician to work out our service shop in Millerton, NY. We have a strong company culture, and an ideal candidate will appreciate working as part of a team and delivering a consistently positive experience to wholesale customers. We are also huge nerds for coffee, so you should be, too.
Act as primary contact person for existing wholesale partners to:
Troubleshoot & diagnose issues, and facilitate solutions
Schedule and perform preventative maintenance service calls
Field service related inquiries
Execute equipment installations
Provide training in coffee preparation and equipment maintenance
Document all work performed for wholesale customers, including movement of inventory items
Maintain organized and tidy service shop
Maintain knowledge of coffee offerings and company story/vision
Maintain periodic weekend availability
Desired Skills and Experience:
Proficiency in preparing filter and espresso coffee beverages in a specialty coffee environment
Candidate will be responsible for their own transportation and will be reimbursed per mile
Excellent verbal and written communication, both with customers and co-workers
Professional experience as a coffee equipment technician in a specialty coffee environment is preferred, but training will be provided to the right candidate
Compensation and Benefits:
Irving Farm offers competitive industry wages and an attractive benefits packages including, health insurance, 401k participation with an employer contribution, paid time off, and cell phone reimbursement.
How to ApplyApplicants should send a resume and cover letter by email.
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