Job Description

Irving Farm Coffee Roasters is hiring a full-time service technician to work out of our service shop in Manhattan. We have a strong company culture, and an ideal candidate will appreciate working as part of a team and delivering a consistently positive experience to wholesale customers.

Job Purpose: Support wholesale customers with focus on technical skills and knowledge.

Roles and Responsibilities:

Act as primary contact person for existing wholesale partners to:
-Troubleshoot & diagnose issues, and facilitate solutions
-Schedule and perform preventative maintenance service calls
-Field service related inquiries
-Provide training in coffee preparation and equipment maintenance
-Document all work performed for wholesale customers, including movement of inventory items
-Assist in maintaining organized and tidy service shop
-Maintain knowledge of coffee offerings and company story/vision
-Maintain periodic weekend availability
-Execute equipment installations

Desired Skills and Experience:
Proficiency in preparing filter and espresso coffee beverages in a specialty coffee environment
Excellent verbal and written communication, both with customers and co-workers
Professional experience as a coffee equipment technician in a specialty coffee environment

Compensation: $23 per hour

How to Apply

Job Categories: Service/Tech. Job Types: Full-Time. Job Tags: coffee, service, and technician full time. Salaries: Hourly.

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