Job Description

Job Title: Coffee Shop Manager
Reports to: Owner / Regional Manager
Employment Type: Full-time

Job Summary

We are looking for an energetic and experienced Coffee Shop Manager to lead our daily operations, ensure top-notch customer service, and manage a motivated team. The ideal candidate has a passion for coffee, people, and process — and thrives in a fast-paced hospitality environment.

Key Responsibilities Team Management

Recruit, train, schedule, and supervise baristas and support staff
Foster a positive, team-oriented environment focused on great service and professionalism
Conduct regular performance evaluations and coaching sessions
Operations & Service

Oversee daily coffee shop operations, ensuring cleanliness, quality, and efficiency
Maintain high service standards and resolve customer issues promptly
Ensure all drinks and food items meet brand and recipe standards
Inventory & Supplies

Manage inventory levels, order supplies, and minimize waste
Track usage trends and adjust purchasing accordingly
Maintain relationships with vendors and suppliers
Financial Oversight

Monitor daily sales, cash handling, and POS reports
Assist with budgeting, forecasting, and cost control
Meet or exceed sales and profit targets
Compliance & Safety

Ensure compliance with all health and safety regulations
Maintain cleanliness and sanitation standards throughout the café
Ensure staff adheres to all company policies and local food handling laws
Qualifications

4+ years of experience in coffee shop or café management
Strong leadership and team-building skills
Excellent customer service and communication abilities
Familiarity with POS systems and basic business reporting
Knowledge of specialty coffee and barista techniques preferred
Ability to multitask and remain calm under pressure
Food Safety Certification (preferred or required, depending on location)
Bonus Skills (Nice to Have)

Latte art / espresso knowledge
Experience in training and developing new employees
Basic marketing or social media knowledge
Inventory or vendor management experience
Schedule & Compensation

Full-time (includes weekends and holidays as needed)
Competitive salary
Employee discounts, paid time off, medical insurance

How to Apply

Job Categories: Manager. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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