Job Description

Opened in 1996 as a neighborhood cafe, Irving Farm Coffee Roasters has grown into one of New York’s most beloved hometown roasters. With nine retail cafes, a bustling wholesale business, an SCA Certified Training & Education Loft and brand new Roastery and Tasting room in the Hudson Valley, we continue to build our business on relationships–from customers to coffee producing partners. Irving Farm is an Equal Opportunity Employer. We strongly encourage applicants of all races, ethnicities, genders, and sexual orientations to apply; we are committed to a diverse workplace and world.

Overview

The Strategic Partnership Educator is primarily responsible for cultivating and ensuring excellence in their knowledge, preparation, and enthusiasm for coffee for one of Irving Farm Coffee Roasters’ largest clients. This particular education role will have a focus on travelling to each of the clients many locations across the US and Canada to train and maintain expected standards of excellence in quality control.

Qualifications & Requirements

• Minimum of 3 years of retail experience working in specialty coffee
• Demonstrable passion and enthusiasm for coffee education
• Demonstrable ability to taste and describe flavors objectively
• Must be self-motivated and have excellent organizational and time management skills and the ability to juggle multiple projects at once
• Must be able to communicate professionally and effectively both verbally and in writing, including being able to take thorough notes and record observations
• Must have proficiency in using Google Docs, especially spreadsheets
• Must have a flexible schedule and be willing to work occasional evenings, weekends and holidays
• Must have an open-minded and positive attitude, especially regarding coffee education, preparation techniques, and working with staff from many different backgrounds and with a diverse range of abilities
• Due to the nature of the position, must be comfortable with frequent, extensive homeland security checks
• Must have a passport for international travel

Preferred

• BGA Level 2
• SCA Specialized Instructor / AST certification
• Previous experience in management and/or leadership roles

Primary Responsibilities

• Quality Control & workflow standards/accountability (in each client location)
  • Create retail standards/expectations in conjunction with Education Team and key IFCR leadership
  • Assist managers in standard enforcement/accountability
  • Barista review/check-ins regularly at all existing and new locations
• Training client retail staff
  • Lead retail focused classes/demonstrations
  • Work with managers to utilize training time/classes efficiently
  • Administer client employee barista testing
  • Training Lead Baristas

• Collaborate with entire Education team on Coffee standards
• Cultivate a culture of education and coffee excellence to IFCR Team and client
• Attend brand building events as a representative of IFCR and client
• Reports to Education Director

Compensation & Benefits

• Competitive salary dependent on experience and qualifications
• Eligibility to participate in company health insurance & 401K plans
• Paid vacation & sick days

How to Apply

Job Categories: Trainer. Job Types: Full-Time. Job Tags: #roaster, coffee, Education, Educator, retail, Trainer, training, and wholesale. Salaries: 40,000 - 60,000.

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