Job Description

Hi, we’re Stumptown. We’re a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.

Summary

Provide exceptional customer service as a Barista in our cafés.  Provide a coffee experience for the customer that has never been created before.  Make the customer experience unforgettable.

Essential Functions

• Greet all customers with a friendly smile.
• Provide friendly, efficient and personal service to each customer.
• Create a rapport with customers by learning their names and favorite drinks.
• Educate customers on all of our products.
• Maintain high quality and consistent product standards.
• Strive for the highest level of customer satisfaction.
• Accurately process transactions in the POS system.
• Cup and taste coffee regularly to maintain familiarity with product and quality standards.
• Stay informed of new coffee availability and attributes.
• Communicate with team members and management to solve problems and improve service.
• Support a positive work environment.
• Other duties as assigned.

Qualifications

• Demonstrated passion and enthusiasm for coffee
• Customer service that is executed in a personal and professional manner
• Understanding of coffee shops and specialty retail
• Desire to educate others about our coffee and espresso methods
• Strong attention to detail and healthy respect for cleanliness and sanitation
• Excitement about the task of ensuring that each customer has a quality experience in our café
• Open to criticism and constantly striving to improve
• Ability to multi-task with ease

How to Apply

Job Categories: Barista. Job Types: Full-Time.

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