Job Description

Company: Bean & Bean
Position: Wholesale Manager
Location: NYC-based

About Us: Established in 2008, Bean & Bean Coffee is devoted to serving exceptional coffee to NYC neighborhoods. We source specialty coffee beans that can be traceable down to the farm or cooperative, ensuring sustainability and transparency in the coffee supply chain. Our beans are roasted fresh at our Queens, NY Roastery and are distributed across our four locations throughout NYC and New Jersey. Run by professionally licensed Q-graders (“the sommeliers of coffee”), Bean & Bean Coffee takes a bean-first approach from sourcing and roasting, to extracting. We are a family-run coffee brand loved by locals. Press book here.

Overall: This position reports to the Owners and works directly in collaboration with the production and roasting team. Manages and coordinates with existing wholesale clients, as well as develops new relationships with potential wholesale clients. This position’s scope includes all things surrounding coffee sales, ranging from managing inventory to supporting a diverse group of businesses,’ including restaurants, specialty cafes, hotels, bakeries, specialty grocery, food service operators, office spaces, and third-party resale sites, as well as supporting the roasting / production team in execution of delivering these.

Key Responsibilities:

Wholesale Prospecting and Onboarding
o Creating and negotiating contracts
Wholesale portal onboarding and account set up
o Identifying potential wholesale clients, including following up on new leads and reaching out directly to potential clients that would fit well with Bean & bean’s mission, values and coffee program
o Hosting tastings and shipping out samples
o Creating wholesale marketing and support collateral

Wholesale Customer Support:
o Deliver training support as needed
o Help with the sourcing of equipment as needed
o Support with coffee ordering and menu offerings
o Consistent check Ins with clients in person or via the phone as needed

3rd Party Seller Support:
o Manage ordering, sales and collateral for third party online resellers such as subscription service websites and Amazon

Wholesale Production Support:
o Help to manage shipments, ordering and coffee production
o Support for inventory tracking and coffee projections
o Managing and reporting out on KPI’s surrounding coffee sales

We are Looking For a Person With:
-A love and knowledge of specialty coffee
Experience in sales
-A sense of ownership and the ability to work independently on agreed upon goals.
-An appreciation for giving and receiving constructive feedback.
-The ability to structure and prioritize workdays in accordance with the overall goals and strategy.
-Strong communication skills in written and spoken English.
-Great interpersonal skills, a customer-focused attitude and the ability to communicate with empathy.
-Willingness to travel locally within the NYC region

Bean & Bean provides equal employment opportunity to all individuals, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Bean & Bean Coffee will provide reasonable accommodations for qualified individuals with disabilities.

How to Apply

Job Categories: Sales. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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