Job Description

Wholesale Sales Manager

Reports to: VP of Coffee                                                                                                  Status: Full Time, Salaried

Job Purpose:  As a beloved, mission-driven hospitality and coffee roasting company, Saxbys is looking to build a diverse base of wholesale partners including cafes, offices, educational institutions, restaurants, hotels, and grocery stores.

The primary purpose of this role is to attract, manage and grow our wholesale channel by cultivating meaningful and positive relationships, exhibiting extensive product knowledge and openly communicating with our service, education, and production teams.  The Wholesale Sales Manager will target growth especially with partners that are a synergistic fit with the Saxbys brand.

Summary of duties and responsibilities:

• Must be extremely positive, thoughtful, and thorough, setting a high standard for the team and unwaveringly positive tone for wholesale partners
• Be comfortable and adept at communicating professionally with wholesale partners at all levels. Including barista, manager, executive, and ownership level
• Develop and maintain a thorough knowledge of Saxbys coffee products, equipment and pricing structure
• Work collaboratively with the coffee production, education and marketing teams to support sales growth across all coffee products
• Efficient and timely use of email, calendar, and CRM tools to conduct daily business activities
• Be comfortable and skillful negotiating price and other variables while also exhibiting the ability to oversee the entire process from the initial contact to the onboarding of new business
• Proactively anticipate and take charge of difficult situations by finding timely solutions for partners in line with Saxbys’ Mission, Core Values and resources
• Oversee all aspects of wholesale partnerships including order coordination, ensuring timely invoice payment, and distribution of marketing materials
• Forecast and target new business opportunities
• Maintain a flexible schedule allowing for weekend and after-hours work and participation in special events
• Generate new leads for prospective accounts initially along the east coast and ultimately nationally
• Candidly evaluate the viability of partners from a reputational, financial and future growth opportunity perspective
• Coordinate tastings at our roastery with production team and prospective partners
• Regularly check in and conduct quality control visits; the standard is that our partners become zealots for the Saxbys brand and our coffees

Qualifications:

• Support, exhibit, and tirelessly promote Saxbys Mission Statement, Make Life Better, and Core Values in all daily activities.  Our Core Values include:
  • We are a community serving our community
  • We embrace being O.D.D. (Outgoing, Detail oriented and Disciplined)
  • Profit creates opportunity
  • We live with pride, passion, and purpose
  • Care personally and communicate openly
  • Serve yourself by serving others
• Strong coffee background including knowledge of differences in processing, roast profile, origins, etc.
• Knowledge of the specific needs of restaurant and hospitality operators
• Excellent written and verbal communication skills
• Fantastic time management skills
• Willingness to travel – this position will require travel around Philadelphia and the larger East Coast region to visit current and potential partners
• Strong computer skills
• Physical Requirements
  • Able to stand, walk, and smile for extended periods of time
  • Able to stoop and kneel
  • Push, pull, lift or carry up to 35 lbs.
  • Ascend or descend ladders, stairs, ramps

How to Apply

Job Categories: Sales. Job Types: Full-Time.

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